Privacy Policy
Privacy Policy — Smug AF Cocktails
Business Name: Smug Enterprises Pty Ltd
ABN: 25 648 287 978
Address: PO Box 19, Ryde NSW 1680
Jurisdiction: New South Wales, Australia
Effective Date: November 2025
1. Overview
At Smug AF Cocktails, we take your privacy as seriously as we take crafting a bar-quality non-alcoholic margarita.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or shop with us for our range of non-alcoholic cocktails, mocktails, and garnishes.
By using our site or placing an order, you agree to this Privacy Policy.
2. Information We Collect
We collect information that helps us process your orders and improve your Smug AF experience, including:
Personal details: name, address, email, and phone number (so we can deliver your non-alcoholic cocktails nice and quick).
Payment details: processed securely through third-party gateways — we never store full card numbers.
Website activity: via cookies and analytics (so we can see which flavours — like our non-alcoholic margarita or Bellini — make people smile most).
Marketing preferences: if you sign up for emails or join the Smug Society.
3. How We Use Your Information
We use your information to:
Process and deliver your orders.
Email you order confirmations and updates.
Send you marketing and product news (only if you’ve opted in).
Show you personalised ads for non-alcoholic cocktails across Meta, Google, and other platforms.
Improve our products, services, and website experience.
We only use your information in line with Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
4. Marketing & Advertising
When you join our mailing list, you’ll occasionally hear from us about new flavours, special editions (like the Smoky Chilli Margarita), or exclusive offers on our non-alcoholic margaritas and mocktails.
You can unsubscribe anytime — no hard feelings.
We may also use cookies and pixels from platforms like Meta (Facebook & Instagram), Google, and Klaviyo to show relevant ads or measure performance.
You can control or delete cookies in your browser settings if you prefer to keep things less… smug.
5. Sharing Your Information
We value your trust. We only share your information with:
Payment processors (e.g., Shopify Payments, PayPal, Afterpay).
Shipping partners (so your non-alcoholic cocktails actually reach you).
Email & marketing tools (e.g., Klaviyo, Meta Ads Manager).
Legal or regulatory bodies if required by law.
We never sell your data to anyone. Ever.
6. Data Storage & Security
Your information is stored securely on trusted third-party platforms (Shopify, Klaviyo, etc.).
We use SSL encryption and secure connections across all transactions.
While no online system is 100% fool-proof, we take every reasonable step to keep your details safe — like a non-alcoholic margarita kept cold on a summer’s day.
7. International Transfers
Some of our service providers (like Shopify or Meta) may store or process data overseas.
By using our site, you consent to this transfer — we’ll always ensure your information is handled in accordance with Australian privacy standards.
8. Access & Corrections
You can access or update your personal details anytime by:
📧 Emailing us at support@smugaf.com.au
We’ll happily fix, update, or delete your information unless we’re legally required to keep it.
9. Links to Other Sites
Sometimes we share links to other websites (brands we love, collabs, or media featuring our non-alcoholic margaritas).
We’re not responsible for their content or privacy practices — so always check their policies before handing over any details.
10. Changes to This Policy
We may update this Privacy Policy from time to time (especially when we add new flavours or features).
Any changes will take effect immediately when published on this page.
11. Contact Us
Got a privacy question or concern?
Email us at 📧 support@smugaf.com.au
We’re based in Sydney, Australia — home of the nation’s favourite non-alcoholic cocktails.