Terms & Conditions

Terms & Conditions — Smug AF Cocktails

Business Name: Smug Enterprises Pty Ltd
ABN: 25 648 287 978
Address: PO Box 19, Ryde NSW 1680
Jurisdiction: New South Wales, Australia
Effective Date: November 2025

1. Overview

Welcome to Smug AF Cocktails (“we”, “our”, “us”).
By visiting our website or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms”). These apply to all users of the site including browsers, customers, and anyone contributing content.

We keep things pretty simple — but by using our site, you’re agreeing to play by our rules (and we promise to play fair too).

2. Products

We sell non-alcoholic cocktails, garnishes, glassware, and merchandise.
All products are alcohol-free and not intended for anyone under 18 years of age or for people struggling with addiction.

Always check the label and consult your doctor before consuming if you are pregnant or breastfeeding.

3. Pricing & Payments

All prices are listed in Australian Dollars (AUD) and include GST.
We accept credit cards, PayPal, and Afterpay.

We reserve the right to change prices, run promotions, or withdraw offers at any time — even if you’ve got your eye on a sweet Black Friday deal.

If there’s a pricing error (it happens!), we’ll contact you before processing your order.

4. Shipping & Delivery

Orders are shipped from our Sydney warehouse using multiple carriers.
We usually dispatch orders within 2–3 business days. Delivery times depend on your location and can take longer during peak periods.

If you order pre-sale or out-of-stock items, delivery may be significantly delayed due to manufacturing or supply chain factors outside our control. We’ll always do our best to keep you updated.

5. Returns & Refunds

Due to the nature of our products, we don’t offer returns for change of mind.
But if you’re unhappy with your order, email us at support@smugaf.com.au
 and we’ll do what we can to help.

If your order arrives damaged, please take a photo and send it along with your order number within 7 days of delivery so we can fix it ASAP.

6. Promotions, Discounts & Competitions

From time to time, we run discounts or promotions (because who doesn’t love a good deal?).
All offers are subject to availability and can be changed, withdrawn, or extended at any time without notice.

Promotions can’t be used in conjunction with other offers unless stated otherwise.

7. Product Information & Availability

We do our best to keep product details, stock levels, and photos accurate.
But sometimes things change — ingredients, packaging, or availability — without much notice.
We reserve the right to limit quantities or discontinue any product at any time.

8. Limitation of Liability

We aim to make your Smug AF experience as smooth as possible, but we’re not liable for:

Delays in delivery

Errors on the website

Product misuse or misunderstanding

Any loss or damage resulting from events beyond our control

Use our products responsibly (and smugly).

9. Privacy & Data

We collect customer data for things like processing orders, sending emails, and serving personalised ads.
We respect your privacy and will never sell your information.
A full Privacy Policy is coming soon — but rest assured, your info is treated as carefully as our cocktails are crafted.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia.
Any disputes will be handled in accordance with Australian Consumer Law and applicable state legislation.

11. Contact Us

If you have any questions about these Terms, please contact:
📧 support@smugaf.com.au